Great Custoner Service: How to Dazzle Your Clients and Members!
This must-attend workshop discusses what makes customers tick, why they pick one business over another and what it takes to make them say "WOW" about the service they receive! This practical and entertaining presentation will cover:
- What motivates people to buy?
- How first impressions will make or break your image
- Why your internal customers (fellow employees) are as important as external customers
- 10 Golden Rules of Great Customer Service
Presented by Keith Woods, Chief Executive Officer
North Coast Builder's Exchange